Vinted Shoppers Express Anger About Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
It has advised users to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.